The East African Business Council wishes to advise the East African business community to take the following precautionary measures in light of the outbreak of the coronavirus (Covid-19).

  1. Implement strictly the preventive measures as directed by the respective Ministries of Health in the EAC Partner States.
  2. Companies are highly advised to clean and disinfect the workplace, to install hand sanitizer dispensers at all entry and exit points.
  3. Avoid unnecessary travel for staff.
  4. Sensitize employees and customers on the precautionary measures for protection.
  5. Promote the use of online communication technology and e-commerce platforms in the workplace to interact with staff, customers, suppliers, distributor and all actors along the industry chain.
  6. Maintain 1 Metre distance among customers in the workplace.
  7. Where applicable advise your staff team to work from home to minimize the risk of contracting COVID-19.
  8. Private Sector players are encouraged to continue manufacturing, exporting and selling goods across the EAC Partner State.
  9. Refrain from unjustifiable hiking of prices for products.
  10. Refrain from trading of substandard products.
  11. If you experience any symptoms including fever, cough and difficulty breathing, kindly seek medical advice immediately.
  12. Avoid congregating in places of mass social contact.
  13. Sanitize and clean your hands often-wash with soap and water and especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  14. Stay informed and follow the advice given by your healthcare provider.
  15. Revise and implement the business continuity and resilience plan.


Emergency Contacts and Referral Hospitals



Toll Free Number: 0800110124 | 0800110125 | 08800110037

Referral hospitals

  • Dar es Salaam– Mloganzila
  • Mwanza Kituo cha Buswelu
  • Kilimanjaro -Mawenzi
  • Zanzibar -Mnazi Mmoja
  • Pemba – ChakeChake

Or any other medical facility near you.



Toll Free Number 0729 471414 | 0732 353535 | Country Code: 254

Referral Hospitals

Kenyatta National Hospital (KNH)

Hospital Road Upper hill, Nairobi.
Tel. 020-2726300
Cell: 0709 854000/ 0730 643000

Hotline: 020 2737390 | Referral: 0719 510510

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Mbagathi District Hospital

Mbagathi way, Nairobi.

Tel:  020 2728530, 2724712

Kenya Country Code: +254


Or any other medical facility near you.




Toll Free Number 0800203033 | 0800100066

Contact Persons:

  • Atek Kagirita Cell: 0782909153
  • Allan Muruta Cell: 0772460297

Country Code: 256



Toll Free Number: 114

For any inquires and feedback, kindly contact the Executive Director’s Office Email: This email address is being protected from spambots. You need JavaScript enabled to view it.  and This email address is being protected from spambots. You need JavaScript enabled to view it..


Issued by

Dr. Peter Mathuki

Chief Executive Officer/Executive Director.